Call Center services for the US Embassy in Paris, France

The U.S. Embassy in Paris, France is seeking call center services in support of Embassy operations. This is an indefinite delivery, indefinite quantity (IDIQ) contract for a one-year base period with two one-year options. The Government intends to award to the lowest priced, technically acceptable offeror and may award without discussions. **This solicitation is restricted to U.S. firms only.** Prospective offerors must be registered in the System for Award Management (SAM) database prior to submitting an offer. Interested bidders should request more information from Pariscontracting@state.gov by December 18, 2025, at 16:00 local time, and are encouraged to attend a pre-proposal conference on December 19, 2025, at 16:00 local time. Offers are to be submitted electronically to ParisContracting@state.gov by January 7, 2026, at 18:00 local time.

Notice ID

170e2ff970ee4d34b7e954f72c2358f1

Solicitation Number

19FR6326Q0051

NAICS Code

5614

Classification Code

R499