Global Enterprise Mobility Services

The Army Bureau of Military Communications (ABMC) is seeking a contractor to provide enterprise‑wide mobile telecommunications services across all ABMC locations (Appendix A) and for international travel. The award will cover multiple CLINs: CLIN 0004 (PLAN D) for data‑only service on tablets and broadband devices with 4G/5G, a minimum 100 GB high‑speed allowance in the U.S., EU and U.K. and 10 GB roaming; CLIN 0002 (PLAN B) for voice, data, SMS/MMS with unlimited domestic/international voice, 50 GB high‑speed data and 20 GB roaming; CLIN 0003 (PLAN C) for premium voice, data, SMS/MMS and tethering with the same data allowances plus hotspot capability for executive and high‑demand users; and CLIN 0005 for on‑demand temporary additional services. All plans must provide multi‑carrier access with primary/secondary failover, automatic carrier selection, 98 % network availability per country, Wi‑Fi calling, eSIM/SIM lifecycle support, compatibility with Microsoft Intune, and full Section 889 and supply‑chain compliance. The contractor must deliver comprehensive monthly and quarterly reporting—including summary invoices, detailed usage and billing reports, SLA performance, dispute/credit reports, rate‑optimization analyses, executive dashboards, device‑lifecycle recommendations, and ad‑hoc coverage analyses—electronically to the Contracting Officer’s Representative. Performance failures may trigger service‑credit penalties, invoice rejection, or other contractual remedies. Evaluation will focus on the technical and coverage approach, emphasizing multi‑carrier redundancy, roaming performance, international failover, and adherence to security and Section 889 requirements.

Notice ID

1a0120d99031411e8ec95d8e75c137c3

Solicitation Number

ABMC_GEMS_FY26

NAICS Code

51

Classification Code

DE11