USPTO Trademarks Word and Image Searching

The United States Patent and Trademark Office (USPTO) is conducting market research for a FedRAMP‑certified Software‑as‑a‑Service (SaaS) AI‑driven word and image search tool to support trademark examination. The solution must provide transparent and explainable AI/ML, meet detailed functional, database, imaging, and search‑design requirements, and comply with USPTO privacy, data‑security, and cybersecurity standards, including an Authority to Operate (ATO). Performance expectations include 99.9 % system availability, 2‑hour incident resolution (or 12 hours for interface issues), and robust service‑level reporting. Vendors must supply a sandbox environment for USPTO staff to perform hands‑on evaluation, a Voluntary Accessibility Product Template (VPAT), and detailed cost information (Table 4) along with a recommendation of the preferred contract type (e.g., Time‑and‑Materials, Firm‑Fixed‑Price, etc.) and typical pricing units. Respondents are also asked to describe their recommended deployment model (on‑premise, cloud, or hybrid), outline how existing assets will be leveraged or new resources procured, and detail transition‑in/out plans, training, metrics, and ongoing support. Required corporate data include prior relevant experience, small‑business certifications, DCAA‑approved cost accounting and purchasing systems, and any Federal schedule or contract vehicle holdings. This RFI is informational only; no solicitation or contract value is disclosed, and there is no incumbent vendor.

Notice ID

33d15166b3da4fa089c9565354b00fda

Solicitation Number

ACQ-26-0395

NAICS Code

519290

Classification Code

7A21