J063--Physical Access Control (PACS) Maintenance Request for Information

The Department of Veterans Affairs Veterans Benefits Administration (VBA) is issuing a Request for Information (RFI) to gather market data for a future contract to provide preventative maintenance, inspections, and emergency support for its Physical Access Control System (PACS) at a designated regional office. The effort will require the contractor to supply all personnel, equipment, tools, supervision, and quality‑control measures needed to perform routine maintenance during normal business hours (excluding federal holidays and weekends) and to respond to emergency service calls 24 × 7, 365 days per year. Emergency responses must be initiated within eight hours of the government call, with an estimated six emergencies per contract year, and detailed service reports must be submitted to the facility point of contact within 48 hours (or five business days for controlled power‑outage events). The scope also includes an optional line‑item for major software version upgrades to PACS equipment, to be completed within 120 calendar days of a contract modification. All personnel requiring access to VA sites, personally identifiable information, or the VA LAN must obtain a favorable fingerprint check and background investigation in accordance with VA Directive 0710 and the Defense Counterintelligence Security Agency (DCSA) requirements. The RFI explicitly asks respondents to suggest any standard certifications or licensing the government should require, which may be incorporated into the future performance work statement. No reimbursement will be provided for RFI responses, and no contract award is guaranteed at this time.

Notice ID

43280ec6447d4451b0349cbf08f71346

Solicitation Number

36C10D26Q0117

NAICS Code

561621

Classification Code

J063