VA Office of Inspector General (VA OIG) Office of Investigations Case Management (OICM) Services

The Department of Veterans Affairs Office of Inspector General (VA OIG) Office of Investigations is issuing RFI VAOIG‑RFI‑26‑0001 to determine the availability of commercial‑off‑the‑shelf (COTS) investigative case management systems that can modernize its current platform. The desired solution must provide full software licensing, migrate all existing case data, and be delivered no later than 12 months after award, with four additional 12‑month option periods. Core functional requirements include dynamic scalability, continuous availability, web‑form integration, dashboards, notifications, task assignment, contact data capture, workflow routing, referrals, reporting, automated document generation from templates, configurable alerts, and extensive searchable fields. The contractor will also supply implementation and configuration services, a configuration plan, and a configuration control document, all subject to approval by the Contracting Officer Representative (COR) and Contracting Officer (CO). Respondents must submit a Capability Package by 13:00 EST on 9 April 2026 that includes company information (UEI, name, address, points of contact), product name, manufacturer or authorized reseller status, teaming plans, and up to three recent, similar Government past‑performance examples. The package must also address a detailed risk‑analysis template (event nature, data elements, affected individuals, etc.) and outline the technical kickoff approach, work plan, and project team via a PowerPoint presentation within five business days of award. This RFI is for market research only; no contract award will result from the responses.

Notice ID

4f1f04b4f3ae4f85aeaf39c663c04d58

Solicitation Number

VAOIG-RFI-26-0001

NAICS Code

513210

Classification Code

DA10