Burial and Memorialization Electronic Directory (BMeD) Commercial Off-the-Shelf Platforms

The Arlington National Cemetery (ABMC) is issuing a market‑research RFI to gather industry input on mature, secure cloud‑based commercial‑off‑the‑shelf (COTS) platforms that can replace or substantially improve the current WeRemember.ABMC.gov system. The solution must support a public‑facing research portal and an internal records‑management environment for approximately 250,000 burial records, providing robust search (faceted, fuzzy, OCR, relevance tuning), document and media attachment handling, configurable role‑based access, workflow for updates and approvals, audit logging, reporting, and export to common formats. Critical capabilities include secure RESTful or OAI‑PMH APIs for integration with the VA Veterans Legacy Memorial site and future extensibility, Section 508 accessibility, secure hosting, and comprehensive records‑management functions. ABMC seeks COTS alternatives that require configuration rather than extensive custom development, enable ABMC staff to manage branding, metadata, workflows, and user roles, and facilitate migration from the existing Microsoft SQL repository with data reconciliation and preservation of audit history. Respondents must submit a concise response (max 20 pages, excluding product literature) that includes company information, product overview, technical and implementation approaches (discovery, requirements validation, prototype/pilot, migration, testing, training, cut‑over, stabilization), relevant federal experience with archival or memorialization platforms, a detailed support model (help‑desk, patching, upgrades, defect resolution, service levels, vendor accountability), and a rough order‑of‑magnitude cost estimate covering licensing, implementation, migration, training, and ongoing O&M with identified cost drivers and assumptions. The RFI is for market research only; no commitment to procure will be made, and ABMC will not reimburse preparation costs. Responses must be sent to Jessica Young (youngj.ctr@abmc.gov) by 23:59 hours on 8 May 2026.

Notice ID

4fcba73f82a8405eabcb33fcba28bbb5

Solicitation Number

ABMCFY27_BMeD_COTS_RFI

NAICS Code

513210

Classification Code

N/A