DA10--Human Resource Service Delivery (HRSD) Software as a Solution (SaaS)

The Department of Veterans Affairs (VA) Technology Acquisition Center is issuing a Sources‑Sought RFI (Solicitation 36C10B26Q0193) to identify vendors capable of providing a commercially available, out‑of‑the‑box Human Resource Service Delivery (HRSD) Software‑as‑a‑Service (SaaS) platform for the VA’s HR Smart system. The solution must be FedRAMP‑moderate (or higher) certified, require no more than 30 configuration changes, and possess its own VA Authority to Operate (ATO). Required functional modules include talent acquisition, onboarding/off‑boarding, HR forms, a help‑desk, and generative‑AI‑enabled virtual agents; the platform must integrate seamlessly with VA core personnel systems and support low‑code/AI development by VA staff. It must handle a user base exceeding 400,000, provide daily refreshed data sets for reporting, and include a scalable licensing model (enterprise‑wide pricing, tiered/volume options, and cost impacts of migration to VA‑hosted environments). Responses must be limited to ten pages, contain no marketing material, and include mandatory company information (name, address, point of contact, business size/status, and VetCert verification for VOSB/SDVOSB vendors). The RFI is for market research only; no contract award or funding is guaranteed, and the VA will not pay for response costs. Vendors are also required to acknowledge the total set‑aside notice for Verified Service‑Disabled Veteran‑Owned Small Businesses (VAAR 852.219‑73) and confirm compliance with the 50 % subcontracting limitation.

Notice ID

66f44b8b6ea74190b5af4a13b2aa3c8f

Solicitation Number

36C10B26Q0193

NAICS Code

541519

Classification Code

DA10