DA10--Staff Scheduling Software Access and Support Service FY26 (VA-26-00027047)

The VA is seeking a contractor to provide access, maintenance, and support services for its Pharmacy Staff Scheduling Software. The effort requires delivery of a fully functional, human‑centered design platform that meets all technical and mission needs, complies with Section 508 accessibility standards, and incorporates ease‑of‑use principles. The contractor must adhere to established project milestones, provide timely notifications of potential issues, and submit monthly performance reports that include system usage, availability, support ticket metrics, training updates, enhancements, and issue resolution status. Personnel assigned to the effort must possess current, task‑appropriate background investigations, be English‑proficient, and be rostered to the Contracting Officer’s Representative within three business days of award. Responses are limited to seven pages and must contain no marketing material. Offerors must include in the opening paragraph: company name, address, point of contact, phone/fax/email, business size/status (with SBA VetCert proof for VOSBs/SDVOSBs), NAICS code(s), DUNS number, and any existing GWAC/FSS/MAC vehicles. A concise capability statement with specific past performance (agency, POC, dollar value, contract number) is required. The contractor will also be responsible for software licensing, security and privacy compliance, provision of emergency and business‑hours support, and any required shipment of hardware or equipment.

Notice ID

72559739d6ad4ea4bc019970e8802ecf

Solicitation Number

36C10B26Q0083

NAICS Code

541519

Classification Code

DA10