GLOBAL NURSE ADVICE LINE - NEXT GENERATION (GNAL-NG)

The Department of Defense Defense Health Agency is procuring a 24‑hour‑a‑day, 7‑days‑a‑week telehealth nursing service that will provide triage, self‑care advice, general health inquiries, customer service, care coordination, provider locator support, patient demographic verification, urgent‑care referral submissions, and customized Medical Treatment Facility transfers for eligible Military Health System beneficiaries. Offerors must submit a full technical and cost proposal to deliver the described GNAL‑NG services. The solicitation does not require the offeror to select among multiple topics or lots; a single, comprehensive response is required. Performance will be nationwide for MHS beneficiaries, with no additional set‑aside, period‑of‑performance, or disqualifying constraints noted in the notice.

Notice ID

74c72f6d643f4ab4912ef0e33bb32b33

Solicitation Number

HT0011-25-R-0044

NAICS Code

621999

Classification Code

Q401