NATIONAL CARE GUIDELINES

This RFI seeks a subscription-based Utilization Management (UM) Care Guidelines program for the ICE Health Service Corps (IHSC). The program must be accessible via the ICE network, compatible with ICE-approved web browsers, and function as a standalone application without requiring interoperability with IHSC health information platforms or Personally Identifiable Information (PII) exchanges. The system should support up to 30 users (with potential for increase), offer role-based access, track utilization reviews and tasks, and provide help desk support during core business hours. Critical requirements include URAC certification, policies to avoid influence from device manufacturers or drug companies, and annual conflict-of-interest screening for editors and reviewers. The solution must include evidence-based guideline content, support interactive and read-only access, allow customized reporting, and provide comprehensive user training (live, on-demand, and in-person). A renewable agreement with the ability to add or remove modules annually is required. Responses should include a capability statement, cost estimate (12-month base and four 12-month options), and feedback on the draft Statement of Work. Responses are due September 29th, 2025, by 12:00 pm ET.

Notice ID

7515f6483f664dbd9f63f519747d7b40

Solicitation Number

NATIONAL_CARE_GUIDELINES

NAICS Code

N/A

Classification Code

N/A