Enterprise Logistics Information Technology (ELITE) Software Maintenance

The Internal Revenue Service (IRS) intends to award a firm-fixed price order (Solicitation Number 5000214195) for Enterprise Logistics Information Technology (ELITE) Software Maintenance. This is a sole-source action with Softeon, Inc., under FAR Part 6.302-1, due to Softeon, Inc. being the sole owner of the rights to sell, license, and maintain the ELITE software. The 12-month base period runs from October 1, 2025, to September 30, 2026, with a 12-month option period. The requirement includes software maintenance for all ELITE modules (OMS, DMS, TMS, WMS, FMS, and OMS Lite) and adherence to specific maintenance windows and response times for priority issues. Quotes must include pricing breakdowns, warranty information, and compliance with mandatory provisions and clauses (including those related to telecommunications, tax liability, and the Invoice Processing Platform (IPP)). Offers are due by 9:00 AM EST on September 22, 2025, to Ingrid.A.Harris@irs.gov and James.M.Tryniak@irs.gov. Offerors must be registered in the System for Award Management (SAM). The award will be made to the lowest-priced, technically acceptable offeror using an all-or-nothing approach. Unique requirements include the mandatory use of the IPP for electronic invoicing and payment, unless a waiver is granted, and compliance with Section 508 accessibility standards for information and communication technology (ICT).

Notice ID

79f2dfa530f4497680daef5fe6318034

Solicitation Number

500214195

NAICS Code

541511

Classification Code

DE01