Active Duty Dental Plan (ADDP4)

The Department of Defense Defense Health Agency (DHA) is issuing a Sources‑Sought RFI (solicitation ADDP4‑RFI, NAICS 524114) to gather industry feedback on the draft Performance Work Statement (PWS) and Request for Proposal for the fourth‑generation Active Duty Dental Program (ADDP‑4). The contract will require a single worldwide provider to deliver comprehensive, cost‑effective dental care and administration to all eligible Active Duty Service Members (ADSMs) – including Army, Navy, Air Force, Marine Corps, Space Force, Coast Guard, NOAA, and Public Health Service personnel – as well as qualifying Reserve, National Guard, and certain foreign‑force members. Key deliverables include full coverage of diagnostic, preventive, and private‑sector referral services; robust provider‑management functions; appeal and grievance processing meeting strict AQL timelines (e.g., 100 % of appeals forwarded within 7 days, 95 % of grievances resolved within 60 days); and an education plan to promote preventive care. The contractor must also support OCONUS operations, providing credentialing, claim adjudication, and multilingual communication protocols for international providers. Unique requirements highlighted for potential commercial‑service providers include compliance with government‑mandated cybersecurity and connectivity standards, cost‑transparency and reporting obligations, and the ability to meet any “commercial services” definition under FAR 2.101. Offerors are asked to comment on administrative barriers, optimal option‑year structures (five versus six‑eight years), proposal preparation timelines, and any clarifications needed to interpret the draft tasks. Responses are to be submitted via the provided online form, and questions may be directed to Geraldine D. Duran (geraldine.h.duran.civ@health.mil, 726‑203‑0147).

Notice ID

7bc819ff067a4368880afd6c79aa7f32

Solicitation Number

ADDP4-RFI

NAICS Code

524114

Classification Code

Q503