DA01--Telehealth, Scheduling, & Mobile Platform Services (TSMPS) - New Task Order (VA-26-00049589)

The VA seeks a contractor to provide end‑to‑end platform support services for its TASP VAEC AWS GovCloud environment, emphasizing mission‑critical application availability, multi‑region resiliency, and human‑centered design. Within 30 days of award the contractor must deliver five‑year and one‑year forecasts, program‑increment executive and product‑line milestones, and sprint plans approved by the VA Product Manager and TASPL leadership, and continuously maintain these artifacts. Within 60 days a comprehensive monitoring plan, real‑time capabilities dashboard (using VA‑approved tools such as Dynatrace or Splunk), and a weekly production change summary are required; within 90 days a cost‑informed Multi‑Region Enablement Plan must define criteria, decision frameworks, and failover patterns (active/active, active/passive, warm standby) for selected applications, APIs, S3 image data, and supporting services to VAEC AWS GovCloud US‑East. Within 180 days the contractor must implement a scalable, secure Scheduling Event Bus that integrates appointment events from VistA, Telehealth, Oracle Health, and Community Care systems. The effort also mandates a Contractor Project Management Plan, provision of program and project‑management SMEs, and a staff roster with required background investigation levels submitted within three business days of award. Evaluation will focus on mission criticality, availability/recovery requirements, latency reduction, cost‑benefit analysis, and compliance with VA security and subcontracting regulations.

Notice ID

7f729d6044cb4656be44ed124fb81503

Solicitation Number

36C10B26Q0246

NAICS Code

541512

Classification Code

DA01