CBP Caregivers Services

The Government is issuing an IDIQ contract to provide 24‑hour, 365‑day caregiver and supervisor staffing for temporary soft‑sided structures and other locations identified in the Statement of Work (Section 8). “Estimated annual positions” by sector are the currently expected staffing requirements and will serve only as a baseline for evaluating proposals; actual ratios and surge needs will be defined in individual task orders, with any increase handled through bilateral modifications or new orders. Offerors must submit a complete Technical and Management Approach (Volume I) that includes a workforce‑approach staffing plan, a fully burdened hourly rate for caregiver and supervisor positions (covering all personnel needed for 24/7 coverage), and a completed Pricing Schedule (Attachment 3) for every sector and potential location—partial quotations are not accepted. Key‑personnel resumes are exempt from the 15‑page limit, but each resume may not exceed two pages. The contract requires mixed‑gender staffing where more than one caregiver is needed, orientation training responsibility rests with the contractor, and no caregiver‑to‑juvenile ratio is pre‑established. The first ordering period begins September 1 2026; offerors should plan for the interval between award and that date in their staffing and transition plans. Price is evaluated separately from technical, management, and past‑performance factors, with non‑price criteria carrying greater overall weight and a trade‑off source‑selection process used to determine best value.

Notice ID

85c9bb787be4411f9c7988d8c163b664

Solicitation Number

70B03C26R00000053

NAICS Code

624410

Classification Code

R401