Housing Counseling Training, Testing and Certification

The Department of Housing and Urban Development (HUD) seeks a contractor to provide housing counselor training, testing, and certification services. This includes creating a project management plan, administering HUD Housing Counselor and HECM Counselor examinations (including practice exams and training modules), collecting exam fees, and analyzing test results to suggest improvements. The contractor must comply with numerous federal regulations, including FedRAMP, IDEA, and various NIST standards, and maintain robust IT security. Failure to comply with these requirements may result in penalties, including contract termination. Critical requirements include the development and maintenance of a secure, FedRAMP-compliant website for online exam administration, the provision of in-person testing at various locations to accommodate ADA requirements, and the employment of specific key personnel (psychometricians, adult education expert, HUD Housing Counseling program expert). The contract includes a one-year base period with four one-year option years. A 90-day transition-in and transition-out period is also required.

Notice ID

893fbea4a8744c94a82f992442b89a8f

Solicitation Number

RCSH202600008-2

NAICS Code

611430

Classification Code

U009