RFI - Social Media Services

The Department of Labor’s Office of the Secretary of the President of the United States (OSPE) is issuing a Sources‑Sought Request for Information (RFI) to identify vendors capable of providing a comprehensive social‑media management solution for the Bureau of Labor Statistics (BLS). The high‑level objective is to streamline publishing, governance, and reporting across official BLS channels while delivering advanced tools that support the Division of New Media’s expanding social‑media presence, enable collaboration with all DOL agencies, set performance standards, capture customer feedback, and leverage data‑driven content improvements. Required capabilities include enterprise account grouping and permission management, a social‑content calendar, unlimited publishing and scheduling, campaign planning, custom approval workflows, a smart inbox for inbound messages, mobile iOS/Android apps, and support for unlimited social profiles across networks such as X (Twitter), Facebook, Instagram, Threads, LinkedIn, YouTube, Bluesky, Pinterest, and TikTok. The system must generate unlimited analytics reports (including 30 standard out‑of‑the‑box reports) that can be shared externally, provide benchmark data for account performance, and enable in‑depth monitoring of events and keywords. The RFI also asks respondents to describe their business type (e.g., small, SDVOSB, HUBZone, etc.) under the applicable NAICS code, assess whether they can meet the full scope, identify any gaps, propose enhancements, and outline performance, technical, or cost risks. Submissions must include a cover letter, company capabilities package, and rough‑order‑of‑magnitude pricing, not exceed 30 pages, and be delivered in Microsoft Word (.doc/.docx) with Times New Roman 11‑12 point font and 1‑inch margins. Responses are due by 12:00 PM EST on Monday, April 13, 2026 to Contracting Specialist Daniel Garza; questions must be submitted by 12:00 PM EST on April 6, 2026. This RFI is for market research only, does not constitute a solicitation, and may result in a small‑business set‑aside or full‑open competition.

Notice ID

9f49581d1f684c3f9e5217a3c5c7661f

Solicitation Number

OAA-26-00228

NAICS Code

541820

Classification Code

R426