DA01--Telehealth, Scheduling, & Mobile Platform Services (TSMPS) - New Task Order (VA-26-00049589)

The VA seeks a contractor to provide end‑to‑end platform sustainment, DevSecOps, Site Reliability Engineering, and cloud engineering services for mission‑critical applications hosted in the VAEC AWS GovCloud (US‑West) environment. Within 30 days of award the contractor must deliver a full set of planning artifacts (5‑year and 1‑year forecasts, Program Increment executive and product‑line milestones, and sprint plans) approved by the VA Product Manager and TASPL leadership, and continuously maintain them throughout the performance period. Within 60 days a comprehensive monitoring plan, real‑time capabilities dashboard, and weekly change‑summary reports are required; within 90 days a cost‑informed Multi‑Region Enablement Plan must be submitted to guide selective active/active, active/passive, or warm‑standby deployments to VAEC AWS GovCloud (US‑East). Within 180 days the contractor must implement a scalable, secure Scheduling Event Bus that integrates appointment events from VistA, Telehealth, Oracle Health, Community Care, and other VA sources. The effort also includes regular stakeholder training, weekly response‑time trend reporting, and the provision of a vetted staff roster with appropriate background‑investigation levels within three business days of award. Evaluation will consider mission criticality, availability/recovery, latency reduction, risk exposure, and cost‑benefit analysis, and the contractor must comply with VAAR 852.219‑75 subcontracting limits and provide detailed labor‑category staffing and rates for platform monitoring, Risk Management Framework, cybersecurity, and Authority‑to‑Operate activities. Responses are limited to 15 pages, must contain no marketing material, and must address specific experience in secure or government‑regulated environments.

Notice ID

b0e2ce36d4074c3c97532013e1c24fb4

Solicitation Number

36C10B26Q0246

NAICS Code

541512

Classification Code

DA01