DA01--Information Technology Service Management Platform (ITSMP)
Posted
Oct 1, 2025
Due Date
Oct 14, 2025
Description
https://api.sam.gov/prod/opportunities/v1/noticedesc?noticeid=bbf70493e41549079ea33e4d1344d58a
AI Summary
The Department of Veterans Affairs is issuing a Request for Information (RFI) – solicitation number 36C10B26Q0024 – for an Information Technology Service Management Platform (ITSMP). This RFI is for planning purposes only and does not constitute a solicitation. The Government seeks information regarding potential solutions capable of supporting ITSM, ITOM, HRSD, CSM, SecOps, and GRC, with a focus on AI-powered workflow automation and integration capabilities. Responses are due by 4:00 PM Eastern Time on October 14, 2025, and are limited to 20 pages (excluding Attachment 1). Submissions must include company information (name, address, contact details, size/status, NAICS code, DUNS/UEI, existing contractual vehicles), a capability summary addressing requirements in Attachment 1, technical documentation, SaaS agreement terms, FedRAMP High certification status, license package details, and confirmation of ability to meet the SDVOSB set-aside requirements outlined in VAAR 852.219-73. Marketing materials and generic capability statements will not be reviewed.
Details
- Notice ID
- bbf70493e41549079ea33e4d1344d58a
- Solicitation Number
- 36C10B26Q0024
- NAICS Code
- 541519
- Classification Code
- DA01
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