Medtronic O-Arm O2 Imaging System Preventative Maintenance and Service Agreement for Naval Medical Center Portsmouth

The Defense Health Agency is issuing a Sources‑Sought RFI to identify Original Equipment Manufacturer (OEM)‑authorized service providers capable of delivering a three‑year (June 1 2026 – May 31 2029, with two one‑year options) preventative maintenance and service agreement for the Medtronic O‑Arm O2 Surgical Imaging System located in the Main Operating Room at Naval Medical Center Portsmouth, VA. The contract requires an annual on‑site preventive maintenance visit in March, 24‑hour remote technical support, corrective maintenance response within 4 business hours by phone and on‑site within 48 hours for 95 % of calls, and full coverage of parts, travel, labor, hardware/software upgrades, and software updates. Performance will be measured against a 100 % completion rate for scheduled maintenance, zero schedule deviations, and documented Field Service Reports. The Government will supply utilities (electricity and water) at the facility; all other materials, tools, diagnostic equipment, replacement parts, and services are the contractor’s responsibility. Offerors must demonstrate clear understanding of the draft Performance Work Statement, prior experience with similar O‑Arm maintenance, and any existing contract vehicles (e.g., GSA Schedule). Submissions are due electronically (Word or PDF) to Ms. Lisa Wilk by 5 pm EST, April 26 2026. This RFI is for information only and does not constitute a solicitation.

Notice ID

c0a7ed42080347f3b9adbb0988ec22ab

Solicitation Number

12421337

NAICS Code

811210

Classification Code

J065