Methadone Medication Dispensing Software, Maintenance and Support at St. Louis VA Health Care System - John Cochran and Jefferson Barracks Divisions

The Department of Veterans Affairs, VISN 15 Network Contracting Office, is seeking sources for a service contract to provide annual maintenance and support for methadone medication dispensing software at the St. Louis VA Health Care System’s John Cochran and Jefferson Barracks Divisions. The scope of work includes preventative and corrective maintenance, including 24/7 emergency support, software updates, troubleshooting, system performance monitoring, and regulatory compliance support for a critical system used in substance abuse disorder treatment. The anticipated period of performance is a base year from January 1, 2026 – December 31, 2026, with four potential option years through December 31, 2030. Unique requirements include ensuring the software is compatible with specific hardware (Sci Log Methadone Pump, Dell Optiplex 780, printers) and the VA VistA system, as well as adherence to strict security protocols – custom software development and outsourced operations must be located in the U.S. to the maximum extent practical, and security clearance verification has a specific process outside of standard DSS procedures. This is a Sources Sought/RFI only, and responses are requested by October 24, 2025, at 10:00 AM CST.

Notice ID

c27c0b47f6724b159170b8dce9e359b5

Solicitation Number

36C25525Q0364_2

NAICS Code

N/A

Classification Code

N/A