D--StarWind HCA Support Renewal

The U.S. Geological Survey Alaska Science Center is conducting market research to identify qualified vendors capable of providing a two‑year maintenance and support renewal for its existing StarWind HyperConverged Appliance (HCA) environment. The environment consists of two Dell R740xd2 servers configured as a hyper‑converged appliance that is approaching the end of its service life. The contractor must deliver hardware support—including diagnosis, coordination of replacement components for aging equipment—and software support such as updates, patches, and troubleshooting. Additional requirements include remote technical assistance, access to a ticketing system and technical documentation, and the ability to support Dell OEM or equivalent enterprise server platforms and StarWind (or comparable) hyper‑converged solutions. Interested vendors should submit a capability statement that demonstrates experience with hyper‑converged infrastructure, specifically StarWind HCA or similar systems, and outlines their ability to provide active support coverage, documentation of the support period, and portal or contact information for support services. Submissions must be emailed to Joel Berberena (joel_berberena@ios.doi.gov) no later than 05 May 2026 05:00 UTC. This Sources Sought Notice is for information only; it does not constitute a solicitation, and the Government will not reimburse response costs. NAICS 541519 and PSC DF01 apply.

Notice ID

c9c5ff48db2740d29f9b9210c3fc067c

Solicitation Number

140G0326Q0103

NAICS Code

541519

Classification Code

DF01