AMA Viewpoint Temperature and Humidity Monitoring

The Department of Veterans Affairs (VA) is soliciting maintenance and support services for ViewPoint Environmental Sensors used for real-time temperature and humidity monitoring at multiple medical centers including Amarillo, Lubbock, Childress, and Dalhart, Texas, and Clovis, New Mexico. The 12-month contract requires software and hardware support, including annual license updates, bug fixes, extended warranties, remote monitoring, and recalibration of sensors and probes in accordance with VHA Directives 1108.07(2), 1116, and 1761. Contractors must provide support services to resolve issues identified by the VA, with tiered response times based on severity – Critical incidents requiring acknowledgement within 60 minutes and immediate action, Medium incidents within 24 hours, and Low-level inquiries within 48 hours. **Unique requirements include adherence to Original Equipment Manufacturer (OEM) standards, the provision of recalibration certificates electronically within one week of onsite work, and mandatory accompaniment by VA personnel with PIV badges during all onsite services.** The Contracting Officer is Alexander Baker and the COR is Crystal Carabajal.

Notice ID

d6c6c50b1be34d1c832f3d39d2f234e8

Solicitation Number

504-26-2-079-0007

NAICS Code

2382

Classification Code

H966