7A21--Brand Name: Police Emergency Phone System Software Upgrade

The Department of Veterans Affairs (Syracuse VA Medical Center) is issuing a Sources‑Sought notice (SOL 36C24226Q0104) to identify domestic sources capable of providing a brand‑name Police Emergency Phone System software upgrade – specifically the ScoutCare T1 solution with perpetual license, no‑charge maintenance, 24/7/365 technical support, and web‑portal access. Responses are for market research only; no award commitment or set‑aside is indicated. Offerors must submit, by 12:00 PM EST on Nov 7 2025, an email to Erskine.Shoulars@va.gov containing (1) company name, address, point‑of‑contact, phone, email, and authorized distributor details; (2) size status and eligibility for small‑business programs (SB, HUBZone, 8(a), SDB, WOSB, SDVOSB, VOSB, etc.); (3) confirmation of NAICS 541519 (Other Computer‑Related Services) and PSC 7A21 (IT Telecom Business Application Software – perpetual license); (4) delivery schedule, domestic‑manufacturing status, and any subcontracting percentages; (5) GSA/FSS/NAC or NASA SEWP contract numbers and schedule availability, if applicable; (6) general pricing (market‑research only); and (7) a brief capability statement (max 5 pages) demonstrating ability to meet the salient characteristics of the ScoutCare software upgrade. The solicitation also requests the respondent’s SAM.gov UEI and any relevant marketing brochures. No fax or phone submissions will be accepted.

Notice ID

eb9a29c816224be49bda62a0c690b591

Solicitation Number

36C24226Q0104

NAICS Code

541519

Classification Code

7A21