7A21--New AWARD | 36C10B26Q0130 | ID.me Software Subscriptions and Support | VA-26-00012041

The Department of Veterans Affairs (VA) Office of Information Technology is issuing a 100‑percent small‑business set‑aside (HUBZone, Service‑Disabled Veteran‑Owned, Women‑Owned, EDWOSB) solicitation on NASA SEWP V for the renewal of the ID.me Identity and Access Management (IAM) Credential Service Provider (CSP) Software‑as‑a‑Service (SaaS) solution. The award will include an annual Credential Brokers license, maintenance support, and help‑desk assistance. Offerors must submit a single, all‑or‑none proposal that fully complies with Sections B.4 (Price Schedule) and B.5 (Product Description), providing detailed descriptions of each item, unit prices with no more than two decimal places, and total prices that match the unit price × quantity. No deviations from the Government’s material terms, conditions, or commercial software license agreements are permitted; any such deviation will render the quote non‑conforming and ineligible. All questions are due by 10:00 a.m. ET on 24 April 2026 via the SAM.gov Contract Opportunities site; no phone, written, or hard‑copy requests will be accepted. The base period includes optional tasks for up to 400,000 new and 2 million renewal user identity‑proofing subscriptions at LOA‑3, plus 60,000 new and 90,000 renewal subscriptions at IAL‑2, with additional quantities in each option period (460,000 new and 2,090,000 renewal). Optional increases in MFA events (5 million or 10 million) may also be exercised. Offerors must provide monthly deliverables—SLA monitoring plan, SLA report, user‑support report, and MFA status report—electronically to the VA PM/COR/CO. The solicitation incorporates FAR 52.212‑1, ‑4, ‑5 and will be evaluated on total price, with the lowest‑priced conforming offer potentially receiving award without further evaluation.

Notice ID

f688eebfdecc47289549b85a55dc31b9

Solicitation Number

36C10B26Q0130

NAICS Code

541519

Classification Code

7A21