Voicemail Services

This solicitation seeks a responsible offeror to engineer, furnish, install, and test a turnkey Avaya IX Messaging voicemail system at Little Rock AFB, replacing the existing Callware system. The system must integrate with the existing Avaya telephony system, utilize Session Initiation Protocol (SIP), and comply with DoD Unified Communications Requirements (UCR), Risk Management Framework (RMF), and other specified standards. Critical requirements include a 30-day implementation timeline, migration of all existing users and services, and the provision of comprehensive training and post-migration support. Offer evaluation will consider price and technical capability equally, with a minimum of three acceptable technical proposals required for award. The Government will evaluate offers by adding the total price for all options to the base price; significantly unbalanced option pricing may render an offer unacceptable. The successful offeror will be responsible for equipment removal and decommissioning of the existing system, as well as ongoing maintenance and support until Government transition to other contracts is complete.

Notice ID

fe24fdbd31e741bfb915d8cd0046d220

Solicitation Number

FA446025Q0348

NAICS Code

541519

Classification Code

R426